Helping Small Businesses Get The Most Out of Technology

90% of consumers expect companies to have an online portal for customer service.*Microsoft

Email is the most commonly used customer service channel, with 54% of consumers using email to contact a company in 2018. *Forrester

65% of consumers research products online before stepping foot inside a store. *Retail Dive

More than half of consumers expect a response from customer service within an hour, even on weekends. *Edelman Digital

Collaboration & Productivity Tools

Intranet, File Storage, Sharing, Office 365 and G Suite Communication and Productivity tools.

Email

Office 365 and G Suite Deployment, Data Migration, Contacts and Calendar Synchronization, Hybrid Configuration, DNS Setup, Protection.

Hosting and website design

Web Hosting, WebSite Design, Domain Registration, DNS configuration. WordPress

Simplifying G Suite and Office 365 Deployment

G Suite is a collaboration tool from Google that includes business-class email service, productivity tools (Docs, Sheets, Slides, Hangout, Calendar, Forms, etc.) and cloud storage (Drive)

Office 365 is Microsoft secure business-class email service, Office Suite (Word, Excel, PowerPoint, Outlook, Notes) and cloud storage (OneDrive and Sharepoint)

Businesses can sign up for a G Suite or Office 365 trial. It allows you and your users to experiment with the actual tools, however it is not always successful because the setup process don’t get completed, in consequence, users are not able to start using and taking advantage of the tools.

The setup requieres domain’s verification ownership. It can be easily done if you are familiar with domain’s DNS records editing or with adding a HTML file to your website. 

After configuring the trial, there are additional settings that your organization may need to complete before you can take full advantage of the tools, like for example, domain and user aliases, groups, distribution lists, shared mailboxes, forwarders, hybrid configuration, data migration, etc.

Contact us if you are having any difficulty with your setup, either a trial or a definitive solution.

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